05 / HELP CENTRE

GOOD
QUESTIONS.

A few useful answers before you choose a plan or contact the team.

What hosting does ICCNEX offer?

Our current public hosting focus is Minecraft server hosting. Available packages are listed in the client portal.

Where can I compare plans and prices?

Visit order.iccnex.in to view current package specifications, prices and availability.

Can I pay using UPI or Razorpay?

UPI and Razorpay are highlighted for Indian customers. The secure checkout will show the payment methods enabled for your order.

Where do I manage my order and invoices?

Use the existing ICCNEX client area at order.iccnex.in. This public website does not replace or modify that system.

How do I get technical support?

Sign in to the client area and open a support ticket. You can also join our Discord for general community and pre-sales questions.

Are backups, DDoS protection and uptime included?

These details can vary by package and infrastructure. Please check the product description or ask support to confirm the exact coverage before ordering.

Does ICCNEX support modded Minecraft?

Software and mod support can vary by package. Confirm compatibility with support before purchasing if you have a specific setup in mind.