PRIVACY
POLICY.

This Privacy Policy explains how ICCNEX collects, uses, stores and protects information when you use our website, products and services.

1. Information we collect

Depending on how you use ICCNEX, information may include account details such as name, email address, phone number, username, credentials and billing information; service information such as server details, IP addresses, login and authentication information, configurations, resource usage and support communications; and technical information such as browser type, device, operating system, access times, referring pages, website activity, errors and diagnostics.

Payments may be processed by third-party providers. ICCNEX generally does not need to store complete payment-card information. Payment providers may process payment information under their own privacy policies.

2. How we use information

Information may be used to create and manage accounts, provide services, process orders and payments, provide support, communicate about services and billing, detect fraud and abuse, maintain infrastructure security, monitor performance, improve products and comply with legal obligations.

3. Cookies

ICCNEX may use cookies and similar technologies to maintain login sessions, remember preferences, improve website functionality, understand website usage and provide security features. Browser settings may allow you to control cookies, although disabling some may affect functionality.

4. Information sharing

ICCNEX does not sell customer personal information as a business practice. Information may be shared when necessary to operate services with payment processors, domain registrars, infrastructure and network providers, security and DDoS protection providers, analytics and website providers, support platforms, or legal and regulatory authorities where required. Third parties may process information under their own privacy policies.

5. Legal requirements

Information may be disclosed where reasonably necessary to comply with law, respond to valid legal requests, protect ICCNEX or others, investigate fraud or security incidents, or enforce the Terms of Service.

6. Data security

ICCNEX takes reasonable technical and organizational measures to protect customer information. No internet-based system can guarantee absolute security. Customers are also responsible for maintaining account and credential security.

7. Data retention

Information is retained for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, prevent fraud and abuse, and meet legal or regulatory requirements. Retention periods may vary by information type.

8. Customer data

Customers remain responsible for content and personal information uploaded to their servers or services. ICCNEX generally processes such data only as needed to provide and maintain the purchased service, investigate abuse or security incidents, provide support, or comply with legal requirements.

9. Children’s privacy

ICCNEX services are not intentionally designed to collect personal information from children without appropriate authorization. If you believe a child has provided information improperly, contact ICCNEX so the matter can be reviewed.

10. Third-party links

Our website may link to third-party websites or services. ICCNEX is not responsible for their privacy practices or content. Review their respective privacy policies.

11. Your rights

Depending on applicable law, you may request access to certain personal information, correction of inaccurate information, deletion where legally applicable, information about processing, or withdrawal of certain consents. Requests may be subject to legal, contractual or operational limitations.

12. Policy changes

This Policy may be updated from time to time. Changes will be published on the relevant ICCNEX website or service platform.

13. Contact

For privacy questions, contact ICCNEX through the official channels at iccnex.in or order.iccnex.in.